Last updated: March 5, 2026
You've recorded or edited a video on TikTok, but when you try to upload it, the upload fails, gets stuck, or shows an error message. This is a frustrating issue that can cause you to lose your edited content.
Weak internet connection: Video uploads require a strong and stable connection.
File size too large: Very long or high-resolution videos may exceed upload limits.
Outdated TikTok app: Bugs in older versions can cause upload failures.
Server issues: TikTok's servers may be experiencing downtime.
Storage space: Your device may not have enough free storage to process the upload.
VPN interference: A VPN can sometimes block or slow down TikTok uploads.
• Switch from Wi-Fi to mobile data or vice versa.
• Run a speed test to ensure you have at least 5 Mbps upload speed.
• Move closer to your Wi-Fi router if the signal is weak.
• Close TikTok completely from your recent apps.
• Wait a few seconds, then reopen the app.
• Try uploading the video again.
• Try uploading in a lower resolution if the option is available.
• Trim the video to reduce its length.
• TikTok supports videos up to 10 minutes, but shorter videos upload more reliably.
• Go to your TikTok profile > Tap the three lines (menu) > Settings and Privacy.
• Tap "Free Up Space" or "Clear Cache".
• Try uploading again after clearing the cache.
• Go to the App Store or Google Play Store.
• Search for TikTok and update to the latest version.
• Retry the upload after updating.
• If you're using a VPN, turn it off temporarily.
• Try uploading the video without the VPN active.
• You can re-enable the VPN after the upload completes.
• If the upload fails, save the video as a draft.
• Restart your phone.
• Open TikTok, go to your drafts, and try uploading again.
If uploads continue to fail after trying all the steps above, report the issue through TikTok's in-app support: Profile > Menu > Report a Problem. Include details about your device model, internet type, and the error message you see.
Q: Why does my TikTok video get stuck at 0% upload?
A: This usually means your internet connection is too weak. Switch to a stronger network or try uploading at a different time.
Q: Can I upload videos over Wi-Fi only?
A: Yes, go to TikTok Settings > Data Saver and enable "Upload HD videos over Wi-Fi only" to avoid using mobile data.
Q: Does TikTok have a file size limit?
A: TikTok allows videos up to 10 minutes long. The maximum file size is approximately 287MB for iOS and 72MB for Android, though these limits can vary.
Q: Will I lose my video if the upload fails?
A: If you saved it as a draft, no. Always save videos as drafts before attempting to upload, so you have a backup.