Last updated: March 5, 2026
The Twitter (now X) app may crash unexpectedly when opening the app, scrolling through the feed, or trying to post a tweet. The app might close immediately on launch or freeze before crashing.
Outdated app version: Running an old version of the app may cause stability issues.
Corrupted cache: Accumulated temporary data can cause the app to malfunction.
Operating system incompatibility: Your phone's OS may need updating to support the latest version of X.
Low device memory: If your phone is running low on RAM, apps may crash frequently.
Server-side issues: Twitter/X servers may be experiencing problems.
• On Android: Go to Settings > Apps > X (Twitter) > Force Stop.
• On iPhone: Swipe up from the bottom and swipe the X app away.
• Wait a few seconds and reopen the app.
• On Android: Settings > Apps > X (Twitter) > Storage > Clear Cache.
• On iPhone: You'll need to uninstall and reinstall the app to clear the cache.
• This removes temporary files without deleting your account data.
• Open the App Store (iPhone) or Google Play Store (Android).
• Search for "X" or "Twitter" and tap Update if available.
• App updates often include bug fixes for crashing issues.
• Close other apps running in the background.
• Delete apps or files you no longer need.
• Restart your phone to free up RAM.
• On Android: Settings > System > Software Update.
• On iPhone: Settings > General > Software Update.
• Install any available updates and try opening the app again.
• Uninstall X (Twitter) from your device.
• Restart your phone.
• Reinstall from the App Store or Google Play Store.
• Log back in and check if the crashing issue is resolved.
If the app continues to crash after trying all fixes, report the issue at help.twitter.com or through the app (if accessible): Settings > Help Center. Include your device model, OS version, and app version.
Q: Why does the X app crash only when I open a specific feature?
A: This could be a bug in that specific feature. Make sure you're running the latest version. If the issue persists, report it to X support with details about which feature causes the crash.
Q: Can I use Twitter/X on a web browser instead?
A: Yes, you can access X at x.com or twitter.com from any mobile or desktop browser as a temporary workaround while troubleshooting the app.
Q: Will reinstalling the app delete my account?
A: No, your account and all your tweets are stored on X's servers. Reinstalling the app only removes the app from your device. Log back in and everything will be there.
Q: Why does X crash after an update?
A: Sometimes new updates have bugs. Check if other users are reporting the same issue on social media. If so, X will likely release a fix soon. You can also try rolling back to a previous version on Android using APK files.