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Troubleshooting Guide: Valorant Connection Error

Last updated: March 5, 2026

Problem Description

Valorant may show connection errors like "Valorant has encountered a connection error", Error Code VAN 1, VAN 68, or VAN 84. You might be unable to log in, experience high ping during matches, or get disconnected frequently.

Possible Causes

Riot Vanguard issues: The anti-cheat system may need restarting.

Internet connection: Unstable network causes connection errors.

Firewall blocking: Windows Firewall or antivirus may block Valorant.

Server issues: Riot Games servers may be under maintenance.

DNS problems: Incorrect DNS settings can prevent connections.

Step-by-Step Fixes

Fix 1: Restart Vanguard

• Right-click the Vanguard icon in the system tray and select "Exit".

• Restart your computer (Vanguard requires a reboot).

• Launch Valorant after restarting.

Fix 2: Check Riot Games Status

• Visit status.riotgames.com and select Valorant.

• Check if there are server issues in your region.

• If servers are down, wait for Riot to fix the problem.

Fix 3: Allow Valorant Through Firewall

• Open Windows Firewall > Allow an App Through Firewall.

• Make sure Valorant and Riot Vanguard are both allowed.

• Add them manually if they're not in the list.

Fix 4: Flush DNS

• Open Command Prompt as Administrator.

• Type ipconfig /flushdns and press Enter.

• Type ipconfig /release then ipconfig /renew.

• Restart your computer.

Fix 5: Use Wired Connection

• Connect your PC directly to the router with ethernet.

• This reduces ping and improves connection stability.

• Close other bandwidth-heavy applications.

Fix 6: Reinstall Valorant and Vanguard

• Uninstall Riot Vanguard first: Settings > Apps > Riot Vanguard > Uninstall.

• Then uninstall Valorant.

• Download and install Valorant fresh from playvalorant.com.

• Restart your computer before launching.

When to Contact Support

If connection errors persist, submit a ticket at support-valorant.riotgames.com. Include your error code, region, and network diagnostics.

FAQ

Q: What does Error VAN 1 mean?

A: VAN 1 usually means Riot Vanguard isn't running. Restart your computer to start Vanguard automatically, then launch Valorant.

Q: Why is my Valorant ping so high?

A: High ping can be caused by Wi-Fi, network congestion, or distance from servers. Use ethernet, close background apps, and select the closest server region.

Q: Can I play Valorant without Vanguard?

A: No, Riot Vanguard anti-cheat is required. It starts at boot and must be running for Valorant to launch.

Q: Does VPN help with Valorant connection issues?

A: Usually not. VPNs add latency. However, if your ISP has poor routing, a gaming VPN might help. Note that some VPNs may trigger Vanguard restrictions.